Weekend Retreat Booking & Cancellation T&Cs

BOOKINGS:
A deposit of 30% of the room selection is payable to Deborah Grossman is required with this booking form to secure your place.   The balance is due 12 weeks before the retreat.  If booking within six weeks of start date payment in full will be required upon booking.

PAYMENTS:
Payment can be made by bank transfer.
​ROOMS AVAILABLE ON FIRST COME BASIS. PLEASE INDICATE PREFERENCE FOR ROOM, AND WE WILL DO OUR BEST TO MEET YOUR REQUEST.

CANCELLATIONS:
Please let us know as soon as possible if something comes up and you cannot attend our retreat. We always endeavour to treat cancellations fairly and sympathetically, but as spaces are limited the following applies:  We’ll refund you the full amount you’ve paid minus the deposit (30% of the room selection) if you cancel 90 days BEFORE the start of the retreat. If you cancel WITHIN 90 days of the retreat, no refund will be issued unless we find a replacement for the vacancy created by your cancellation. If we do find a replacement, we will refund everything you’ve paid minus the deposit to you within 15 days.

If we have to cancel the retreat or it must be cancelled due to any other force majeure, we will do our best to reschedule the retreat. You will have the option to 1) ask your travel insurance to reimburse your deposit or 2) apply your deposit towards the new dates for the retreat or a future retreat.
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LIABILITY:
We do NOT accept any liability for:
• Cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, weather or other events beyond our control.
• Participants’ medical or psychiatric conditions which may develop during or subsequent to the holiday.
• Loss of, or damage to, personal property of participants.

If you have had any major physical or emotional illness within the past 5 years, or are under medical or psychiatric supervision, you must notify us of the details at the time of booking and, where appropriate, enclose a doctor’s certificate of fitness to travel. Non-disclosure of relevant information can invalidate your insurance and cancel our contractual obligation to you.  

Information on paying a deposit will be provided upon confirmation of your room.